Consumer credit counseling services (CCCS) agencies provide financial and debt-relief information in one-on-one counseling sessions, and in online services. Credit counseling agencies help persons of all income levels (1) eliminate late fees and over-limit charges; (2) stop collection calls; (3) lower interest rates (regardless of credit score); (4) consolidate bills into one smaller monthly payment; (5) pay off debt faster; and (6) improve spending, budgeting, and money management skills.

CCCS often include issues such as (1) debt collection management; (2) credit and debt counseling; (3) bankruptcy; (4) credit reports and credit scores; and (5) reverse mortgages.

CCCS agencies are Internal Revenue Service 501(c)(3) nonprofit organizations that will help you find a workable solution to financial problems—usually free of charge.

In Virginia, Consumer Credit Counseling Services (CCCS) are regulated under both federal and state laws. As nonprofit organizations with 501(c)(3) status, they are recognized by the Internal Revenue Service for tax-exemption purposes. These agencies offer various services to assist individuals in managing their debt and improving their financial literacy. Virginia's regulations ensure that CCCS agencies operate transparently and in the best interest of consumers. They must comply with the Virginia Nonstock Corporation Act and the Virginia Consumer Protection Act (VCPA), which protect consumers from deceptive practices. Additionally, if these agencies provide debt management plans, they may be subject to licensing and regulatory oversight by the Virginia Bureau of Financial Institutions. CCCS agencies in Virginia help consumers by negotiating with creditors to reduce interest rates, eliminate fees, and consolidate payments, as well as providing education on budgeting and financial management. While many of these services are offered for free, it's important for consumers to verify the legitimacy and reputation of any CCCS agency they consider working with.