Consumer credit counseling services (CCCS) agencies provide financial and debt-relief information in one-on-one counseling sessions, and in online services. Credit counseling agencies help persons of all income levels (1) eliminate late fees and over-limit charges; (2) stop collection calls; (3) lower interest rates (regardless of credit score); (4) consolidate bills into one smaller monthly payment; (5) pay off debt faster; and (6) improve spending, budgeting, and money management skills.

CCCS often include issues such as (1) debt collection management; (2) credit and debt counseling; (3) bankruptcy; (4) credit reports and credit scores; and (5) reverse mortgages.

CCCS agencies are Internal Revenue Service 501(c)(3) nonprofit organizations that will help you find a workable solution to financial problems—usually free of charge.

In New Jersey, Consumer Credit Counseling Services (CCCS) are regulated under both federal and state laws. These agencies are typically non-profit organizations that offer assistance to individuals seeking help with debt management, credit counseling, bankruptcy counseling, and financial education. Under the Internal Revenue Code, CCCS agencies that are designated as 501(c)(3) organizations are exempt from federal income tax, and their services are often provided at little or no cost. In New Jersey, such agencies must comply with the New Jersey Debt Adjustment and Credit Counseling Act, which requires them to be licensed by the New Jersey Department of Banking and Insurance. The Act sets forth various consumer protections, including the requirement for clear and detailed contracts, the provision of certain disclosures, and the prohibition of excessive fees. Additionally, credit counselors in New Jersey must adhere to the Credit Repair Organizations Act (CROA) at the federal level, which further protects consumers by prohibiting deceptive practices and requiring certain disclosures about the credit counseling process.