Consumer credit counseling services (CCCS) agencies provide financial and debt-relief information in one-on-one counseling sessions, and in online services. Credit counseling agencies help persons of all income levels (1) eliminate late fees and over-limit charges; (2) stop collection calls; (3) lower interest rates (regardless of credit score); (4) consolidate bills into one smaller monthly payment; (5) pay off debt faster; and (6) improve spending, budgeting, and money management skills.

CCCS often include issues such as (1) debt collection management; (2) credit and debt counseling; (3) bankruptcy; (4) credit reports and credit scores; and (5) reverse mortgages.

CCCS agencies are Internal Revenue Service 501(c)(3) nonprofit organizations that will help you find a workable solution to financial problems—usually free of charge.

In Michigan, Consumer Credit Counseling Services (CCCS) are regulated under both state and federal laws. These agencies are designed to assist individuals in managing their debt and improving their financial literacy. As nonprofit organizations with 501(c)(3) status, they often provide services at little or no cost. Michigan's Debt Management Act requires that organizations providing debt management services be licensed by the state. This includes services such as creating plans for the repayment of debts, consolidating debts, and negotiating with creditors on behalf of consumers. CCCS agencies must comply with the Credit Services Protection Act, which prohibits deceptive practices and requires clear disclosures to consumers. Additionally, these agencies must adhere to federal regulations, such as the Credit Repair Organizations Act (CROA), which ensures the protection of consumers from deceptive practices by credit repair organizations, and the Fair Credit Reporting Act (FCRA), which governs the collection and use of credit information. Consumers seeking assistance from CCCS agencies in Michigan can expect help with debt management, credit counseling, bankruptcy counseling, understanding credit reports and scores, and guidance on reverse mortgages, all aimed at improving their financial situation.