Consumer credit counseling services (CCCS) agencies provide financial and debt-relief information in one-on-one counseling sessions, and in online services. Credit counseling agencies help persons of all income levels (1) eliminate late fees and over-limit charges; (2) stop collection calls; (3) lower interest rates (regardless of credit score); (4) consolidate bills into one smaller monthly payment; (5) pay off debt faster; and (6) improve spending, budgeting, and money management skills.

CCCS often include issues such as (1) debt collection management; (2) credit and debt counseling; (3) bankruptcy; (4) credit reports and credit scores; and (5) reverse mortgages.

CCCS agencies are Internal Revenue Service 501(c)(3) nonprofit organizations that will help you find a workable solution to financial problems—usually free of charge.

In Illinois, Consumer Credit Counseling Services (CCCS) are regulated under both state and federal laws. These agencies are designed to assist individuals in managing their debt and improving their financial literacy. Illinois has specific statutes that govern debt management services, including the Debt Management Service Act (815 ILCS 602/), which requires these agencies to be licensed by the state. The Act also sets forth various consumer protections, such as prohibiting certain fees and requiring clear disclosures. Additionally, as 501(c)(3) nonprofit organizations, CCCS agencies must comply with federal Internal Revenue Service regulations to maintain their tax-exempt status. These regulations ensure that the agencies operate for charitable purposes and provide education on debt management, budgeting, and other financial matters. CCCS agencies in Illinois offer services such as helping to reduce or eliminate late fees and over-limit charges, stopping collection calls, lowering interest rates, consolidating bills, and providing guidance on credit reports and bankruptcy, often at no cost to the consumer.