Virtual visitation is a form of visitation in child custody arrangements, and relies on videoconferencing, videotelephony, and other technology to maintain the parent-child relationship when the parent and child are separated by significant distances. Virtual visitation may be a viable option for at least some visitation when the child lives in another city, town, or state with the custodial parent, or when one parent travels for work and is away from home for extended periods. Although virtual visitation has its limitations, some states have passed laws (statutes) that allow courts to order online/electronic/internet/virtual visitation. And some courts in states without specific laws on virtual visitation have considered or ordered it, based on the overarching standard of what is in the best interest of the child.

In Massachusetts, while there is no specific statute that explicitly addresses virtual visitation, courts have the discretion to include virtual visitation as a component of a parenting plan. This is in line with the state's approach to child custody matters, which is to serve the best interest of the child. Virtual visitation can be used to supplement in-person visitation, especially in cases where parents live far apart or one parent has work commitments that involve travel. The use of technology such as video calls, messaging, and other forms of electronic communication can help maintain and support the parent-child relationship. When making decisions about visitation, Massachusetts courts will consider factors such as the communication and relationship between the child and each parent, the child's age, and the feasibility of the arrangement. As with any custody-related matter, it is advisable to consult with an attorney to understand how the principles of the best interest of the child may apply to virtual visitation in a specific case.