Nada de lo aquí dispuesto impedirá que la instrumentalidad le conceda a sus abonados o usuarios otros derechos más amplios que los prescritos anteriormente.
Cuando los cargos incluyan tres (3) o más mensualidades vencidas por servicios que no habían sido previamente facturados, la instrumentalidad deberá ofrecerle al abonado o usuario un plan de pago razonable, de acuerdo a sus medios económicos, cuya duración podrá extenderse hasta por veinticuatro (24) meses.
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