The customer assistance program of the Department of Environmental Quality, in addition to responsibilities specified in Section 2-3-101 of this title and assigned to the program by the Executive Director, shall:
1. Establish and maintain an information and referral system to assist the public in understanding and complying with state and local governmental requirements concerning the use of natural resources and protection of the environment. The system shall provide a telephone information service and disseminate printed and electronic materials;
2. Standardize permit processes in coordination with the Board and the Department;
3. Coordinate and facilitate public information procedures associated with each permit program;
4. Provide for the statewide distribution of the telephone number of the customer assistance program; and
5. Ensure that all current rules of the Department are readily available to the public.
Added by Laws 1993, c. 145, § 17, eff. July 1, 1993. Amended by Laws 1994, c. 353, § 4, eff. July 1, 1994; Laws 2002, c. 139, § 2, emerg. eff. April 29, 2002; Laws 2011, c. 127, § 1, eff. July 1, 2011.
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