1. In a county whose population is less than 100,000, a volunteer emergency medical dispatcher is immune from civil liability for damages sustained as a result of any act or omission by the dispatcher in the use of a medical priority dispatch system, if:
(a) The dispatcher has, in good faith, followed the protocols of such a system to establish the priority of calls for medical help or to provide preliminary instructions to a person calling for such help;
(b) The protocols for the system have been approved by the medical director of the local emergency medical service; and
(c) The act or omission of the dispatcher does not amount to gross negligence or willful misconduct.
2. In a county whose population is less than 100,000, a volunteer medical director of a public or private agency, including a health facility, which employs an emergency medical dispatcher is immune from civil liability for damages sustained as a result of any act or omission by the agency if:
(a) The agency uses a medical priority dispatch system;
(b) The agency maintains a quality assurance program for that system; and
(c) The act or omission of the agency does not amount to gross negligence or willful misconduct.
3. As used in this section:
(a) “Emergency medical dispatcher” has the meaning ascribed to it in NRS 450B.063.
(b) “Health facility” has the meaning ascribed to it in NRS 439A.015.
(Added to NRS by 1993, 2117)
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