(a) Any applicant or recipient of benefits under the Aid to Families with Dependent Children, CalFresh, and Medi-Cal programs, who delivers a document which has been requested by the county welfare department shall, upon the applicant’s or recipient’s request, be provided with a written receipt indicating that the county welfare department has received the document. A notice which explains an applicant’s and recipient’s right to receipts upon request shall be prominently posted by the county welfare department at the location where the document is to be delivered. The receipt shall be issued at the time the document is delivered.
(1) A county which maintains a system of logging hand delivered documents is exempt from the requirements of this subdivision.
(2) County welfare departments which provide receipts for all hand delivered documents without a request by an applicant or recipient shall be exempt from the notice posting requirement.
(b) The county welfare department shall only provide receipts for documents which have been delivered in person to a county welfare department employee other than the applicant’s or recipient’s regularly assigned caseworker and to the location in which or through which the caseworker conducts his or her business. Only one receipt is required for monthly income reports and their supporting documents which are hand delivered. Monthly income reports and other requested documents which have been mailed shall not be subject to the requirements of this section.
(c) In consultation with the County Welfare Directors Association and the Coalition of California Welfare Rights Organizations, the department shall develop the notice which informs applicants and recipients of the right to receipts for hand delivered documents and shall develop minimum guidelines for county receipt forms.
(d) As used in this section, “applicant or recipient” means an applicant or recipient of benefits under the Aid to Families with Dependent Children, CalFresh, and Medi-Cal programs.
(Amended by Stats. 2011, Ch. 227, Sec. 39. (AB 1400) Effective January 1, 2012.)
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