(a) To place a security freeze, a consumer shall make the request to the consumer credit reporting agency
(1) by mail to the address designated by the consumer credit reporting agency to receive security freeze requests; or
(2) as allowed by (b) of this section.
(b) A consumer may make a request under (a) of this section by telephone or by facsimile, the Internet, or other electronic media if the consumer credit reporting agency has developed procedures for using the telephone or an electronic medium to receive and process the request in an expedited manner.
(c) A consumer credit reporting agency shall place a security freeze within five business days after receiving a request under (a) or (b) of this section and proper identification from the consumer.
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