(a) A person may not sell, solicit, or negotiate long-term care insurance unless the person is licensed as an insurance producer for health or life insurance lines of authority and has completed a one-time training course that meets the requirements in (d) of this section.

(b) A person currently licensed and selling, soliciting, or negotiating long-term care insurance may not continue to sell, solicit, or negotiate long-term care insurance unless the person has completed a one-time training course that meets the requirements in (d) of this section.

(c) A person who sells, solicits, or negotiates long-term care insurance shall complete ongoing training that meets the requirements in (e) of this section.

(d) The one-time training course required under this section

(1) must be at least eight credit hours;

(2) may not include training that is insurer or company product specific or that includes any sales or marketing information, materials, or training, other than those required by state or federal law;

(3) must consist of topics related to long-term care insurance, long-term care services, and, if applicable, qualified long-term care insurance partnership programs, including

(A) state and federal requirements and the relationship between qualified state long-term care insurance partnership programs and other public and private coverage of long-term care services;

(B) available long-term care services and providers;

(C) changes or improvements in long-term care services or providers;

(D) alternatives to the purchase of private long-term care insurance;

(E) the effect of inflation on benefits and the importance of inflation protections; and

(F) consumer suitability standards and guidelines.

(e) The ongoing training course required under (c) of this section must be at least four credit hours every 24 months and must comply with the requirements in (d)(2) and (3) of this section.

(f) The director may approve the training requirements in (d) and (e) of this section as continuing education courses under AS 21.27.020.

(g) An insurer shall

(1) obtain verification that a producer received the training required under this section before a producer is permitted to sell, solicit, or negotiate the insurer's long-term care insurance products;

(2) maintain records of required training subject to the state's record retention requirements;

(3) make the verification required under (1) of this subsection available to the director on request.

(h) An insurer shall maintain

(1) records with respect to the training of its producers concerning the distribution of its partnership policies that allow the director to provide assurance to the medical assistance program under AS 47.07 that producers have received the training described in (d)(3) of this section and that producers have demonstrated an understanding of the partnership policies and their relationship to public and private coverage of long-term care in this state; and

(2) the records described under (1) of this subsection in accordance with the record requirements under AS 21.09.320 and shall make the records available to the director on request.