Performance management is the systematic process by which an agency involves its employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of agency mission and goals.
Performance management integrates the processes an agency uses to—
Communicate and clarify organizational goals to employees;
Identify individual and, where applicable, team accountability for accomplishing organizational goals;
Identify and address developmental needs for individuals and, where applicable, teams;
Assess and improve individual, team, and organizational performance;
Use appropriate measures of performance as the basis for recognizing and rewarding accomplishments; and
Use the results of performance appraisal as a basis for appropriate personnel actions.
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