We calculate your electric power bill based on the:
Current rate schedule for your type service; and
Applicable service fees for your type service.
If you have a metered service we must:
Read your meter monthly;
Calculate your bill based on your metered energy consumption; and
Issue your bill monthly, unless otherwise provided in a Special Agreement.
If we are unable to calculate your metered energy consumption, we must make a reasonable estimate based on one of the following reasons:
Your meter has failed;
Your meter has been tampered with; or
Our utility personnel are unable to read your meter.
If you have an unmetered service, we calculate your bill in accordance with your Special Agreement.
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