We maintain an Operations Manual for each of our utilities. Each utility's Operations Manual is available at the utility.
The Operations Manual sets forth the requirements for the administration, management, policies, and responsibilities of that utility and its customers.
We update our Operations Manual for each utility to reflect changing requirements to administer, operate, or maintain that utility.
When we determine it necessary to revise an Operations Manual, we will:
Provide public notice of the proposed revision;
State the effective date of the proposed revision;
State how and when to submit your comments on our proposed revision;
Provide 30 days from the date of the notice to submit your comments; and
Consider your comments and provide notice of our final decision.
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